100% WASM Local Processing
PDF tools process files strictly inside browser WebAssembly memory without server upload.
256-Bit SSL Encryption
All communications, order requests, and API calls are secured using military-grade encryption.
Pincode-Scoped Shipping
Physical orders are dispatched to 28,000+ Indian pincodes with transparent tier pricing.
Zero Data Monetization
We never sell, trade, rent, or share student data or study materials with third-party advertisers.
1. Introduction & Overview
Filey ("filey.co.in", "we", "our", or "us") provides high-performance WebAssembly PDF tools, AI-powered study assistance, custom stationery printing, and doorstep hardcopy delivery across India. This Privacy Policy details the types of information we collect, how it is handled, your privacy rights, and our explicit limitation of liability. By accessing or using Filey, you agree to the practices outlined herein.
2. Information We Collect
We only collect data necessary to render our services and deliver physical products:
- Doorstep Delivery Address Information: Recipient Full Name, Mobile Phone Number, Email Address, House/Street Address, City, State, and 6-digit Pincode when placing stationery or printed hardcopy orders.
- Payment Transaction Metadata: Payment confirmation reference numbers, order IDs, and total amounts processed via Razorpay. (We never receive or store your raw debit card, credit card, bank passwords, or UPI PINs).
- Creator Account Data: Name, Email, phone number, creator profile slug, and payout details when onboarding as an academic content creator.
- Technical Diagnostics: IP addresses, browser types, and anonymous usage telemetry collected to maintain system stability and prevent abusive automation.
3. Client-Side WASM Document Security
Unlike traditional web tools that upload confidential user documents to remote cloud servers, Filey utilizes a cutting-edge client-side WebAssembly (WASM) engine. When you compress, merge, split, or convert PDF files online using our free PDF tools, the processing occurs entirely inside your local device browser memory. Your private homework, code files, certificates, and exam papers are never uploaded, cached, or saved on our servers.
4. Physical Printing & Doorstep Delivery
For hardcopy printing and stationery orders, your specified document files and recipient address details are transmitted over encrypted HTTPS channels to our printing facilities. Delivery fees are computed transparently based on destination pincode regions:
5. Comprehensive Disclaimer & Limitation of Liability
Important Notice — Please Read CarefullyWE ARE NOT RESPONSIBLE FOR ANYTHING HAPPENING WRONG: Filey, its founders, operators, developers, and affiliates provide all online tools, PDF processors, AI assistants, stationery store products, creator notes, and physical doorstep delivery services strictly on an "as is" and "as available" basis without warranties of any kind.
Specifically, Filey shall NOT be held liable or responsible under any circumstances for:
- Any courier delivery delays, missed transit timelines, weather disruptions, or lost packages handled by third-party logistics partners (e.g. Shiprocket or courier services).
- Any user-submitted typos in shipping addresses, phone numbers, or pincodes resulting in undelivered or misrouted orders.
- Any inaccuracies, math errors, code bugs, or hallucinated answers generated by the Filey AI study assistant or Python solver engine.
- Any print quality variations, page scaling choices, or file formatting errors resulting from low-resolution or improperly formatted uploaded files.
- Any academic, examination, financial, or personal consequences resulting from reliance on tools or notes available on our platform.
By using Filey, you explicitly acknowledge and agree that you use all services at your own risk and that Filey's total aggregate liability shall never exceed the actual payment amount received for your specific order.
6. Payment Security & Third-Party Gateways
Transactions on Filey are handled exclusively through Razorpay, a PCI-DSS compliant secure payment gateway supporting UPI, Netbanking, Credit Cards, and Wallets. All payment credentials are encrypted by Razorpay's bank-grade security infrastructure. Filey does not store or process sensitive financial credentials.
7. User Rights & Contact Us
You have the right to request deletion of your order records or creator profile data at any time. For questions, data erasure requests, or privacy concerns, please contact our support team: